Overview
Our refund and return policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.
If the product is defective, stained, or incomplete, then you can exchange it, but if a slight change occurs in color because of lightning and photo shoots, then the return policy will not apply for this reason.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@qazyre.com.
Sale items Only regular priced items may be refunded. Sale items cannot be refunded.
Exchange
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at sales@qazyre.com
SHIPPING RETURNS
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help
Contact us at sales@qazyre.com for questions related to refunds and returns.